Our story starts inside the dental industry
Founder and CEO PJ Jafari spent more than two decades in dentistry, including corporate and executive leadership roles surrounded by sophisticated systems, dashboards, KPIs, sales processes, marketing teams, and operational playbooks.
Working closely with private practice owners brought a new perspective. Dentists and specialists take an enormous chance on themselves: they build teams, care for patients, make payroll, support families, and learn to run a business while continuing to practice at a high clinical level.
Why 10X Remote Assist exists
Independent practices increasingly compete with larger groups that have centralized support, professional training, detailed analytics, and standardized systems. We believe practice owners should be able to access that same operational sophistication without giving up their independence or patient-centered culture.
Our role is to bring trained people and practical technology together so the work gets done, performance stays visible, and leaders can make decisions with confidence instead of guesswork.
- Dedicated remote team members—not a shared queue
- Training aligned to your workflows and patient experience
- Ongoing coaching and measurable performance
- Support that grows with a practice or multi-location group
Powered by People + Technology
Technology creates visibility, but people create trust. The strongest dental operations use both: capable team members who understand the patient conversation, supported by systems that reveal what is working and where opportunities are being missed.
That principle shapes how we recruit, train, manage, and measure every role. It is not about replacing the human side of dentistry. It is about giving great people the structure and support to perform at their best.
Our mission
Behind every private dental practice is an entrepreneur who took a chance. Our mission is to help make sure that chance pays off by strengthening the systems, support, and visibility behind the patient experience.
Keep exploring
- How It WorksSee how we design, recruit, train, and manage a dedicated remote role.
- Dental ServicesExplore support for calls, scheduling, insurance, billing, and front-office workflows.
- Founder PerspectiveRead PJ Jafari’s perspective on growth, visibility, and hidden revenue leaks.
- Book a CallStart a no-obligation conversation about what your practice needs.
Let’s find the support your practice needs next
Tell us where your team is stretched. We’ll help you identify the right remote role, workflow, and performance plan.